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If it doesn’t work, or if the browser is unusually slow, there might be a problem with your Mac’s internet connection. Open your browser of choice and load a new webpage. Check the Internet Connection on Your Mac That way your data is safe if anything goes wrong. Work through the steps below to fix your Mac when a blank screen says “Cannot Connect to App Store.” Be sure to test the App Store again after each step we’ve listed them in order of most to least likely to help.Īnd of course, before you get started with any troubleshooting, make a new backup of your Mac. What to Do If Your Mac Cannot Connect to the App Store Your Mac might not connect to the App Store for a number of reasons. Other times, it might stop working for no apparent reason. It’s very common to experience problems with the App Store after updating macOS. Perhaps there’s a problem with your internet connection, Apple’s servers, or the operating system on your Mac. There are lots of reasons your Mac might not connect to the App Store. Why Does My Mac Say “Cannot Connect to App Store”? We’ve explained these tips (and more) in full detail below.

In System Preferences, set your Date & Time automatically.Open the App Store and go to Store > Sign Out.Quit the App Store and restart your Mac.Visit Apple’s System Status site to check the Mac App Store.App Store Not Working in macOS Catalina, How-to Fixįollow these tips if your Mac cannot connect to the App Store.Mac Won’t Install Apps Or Gets Stuck Updating.Cannot Connect to iTunes Store or App Store.If your Mac cannot connect to the App Store, don’t start downloading apps from unknown sources, follow these steps to fix it instead! Related: The App Store is the safest place to download new apps for your Mac.